Northwest Connections
Northwest Connections(NWC) provides Emergency Mental Health Services to contracted counties in WI. This program is a collaborative effort between those county partners, service providers and law enforcement. NWC’s goal is to provide the least restrictive response to all crisis situations. Each county contracts for its specific service needs.
If you or someone you know is in crisis please call 888-552-6642 to reach the crisis line.
Services that Counties can contract for:
- Telephone – The crisis line is answered by DHS 34 trained crisis staff. The goals of this service are to provide callers with information, support, assessment, intervention and response planning. All documentation is sent to the county for follow-up and linkage.
- Mobile -This service is provided by DHS 34 trained crisis staff. The goals of this service are to provide onsite intervention, assessment and response planning. Availability is dependent on county contract.
- Crisis Services for Children Network (CSCN) – network is designed to develop out-of-home crisis stabilization facilities and assist counties with matching children experiencing a crisis to the most appropriate services. Each contracted county identifies specific providers that can be used in their community. Northwest Connections will match a child to crisis stabilization services, provide necessary training experiences to the providers, and coordinate services based on the individual county preferences.
- Additional services upon request
Additional Resources
A Listing of all Wisconsin Crisis Lines
National Suicide Prevention - Online Chat or (800) 273-TALK(800) 273-8255
Solstice Warm Line Note: Hours Vary
The Trevor Project (Gay, Lesbian, Bisexual, Transgender) or (866) 4-U-TREVOR (866) 488-7386
Veteran's Suicide Prevention Line:
Call: 1-800-273-8255 and Press 1
Text: 838255
Chat Online
CSCN Downloads:
- Intake Consent
- Release of Information
- Crisis Stabilization Provider Packet Checklist
- Voluntary Stabilization Admissions Agreement
Navigating Mental Health Crises
Northwest Connections currently provides Emergency Mental Health services for the following counties:
Adams
Barron
Buffalo
Burnett
Chippewa
Clark
Columbia
Crawford
Dodge
Dunn
Eau Claire
Grant
Green
Iowa
Jackson
Lafayette
Manitowoc
Marinette
Marquette
Monroe
Pepin
Pierce
Polk
Richland
Sauk
St. Croix
Tremplealeau
Walworth
If you have had contact with Northwest Connections and would like to provide us feedback, click here for our survey.
Contact us regarding our services:
Heather Hainz
MA, LPC, NWC Director
HeatherH@nwcgc.com
715-937-5077